Votaka

1. Introduction

Welcome to Votaka! We are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

This policy applies to:

• Votaka mobile application for iOS and Android
• Associated services and APIs
• Customer support interactions
• Communications from us

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, display name, profile picture (when using Google sign-in)
• User Content: Text, URLs, files you choose to process or play back in the app
• Communications: Feedback, support requests, and messages you send to us
• Payment Information: Processed securely through app stores (we don't store payment details)

2.2 Information Collected Automatically

• Device Information: Device model, operating system version, app version, and basic technical identifiers needed for security and troubleshooting
• Subscription Data: Trial status, subscription plans, renewal dates (from app stores)

2.3 Information from Third Parties

• Google Services: Account information when using Google sign-in
• Firebase Authentication: Authentication data required to manage sign-in
• App Stores: Purchase verification and subscription management

2.4 App Permissions

Votaka does not request storage permissions or other device permissions. The app operates within its own sandbox and only accesses what is necessary for core functionality.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Core Service Delivery

• Convert text, URLs, and files to speech
• Provide audio playback with customizable settings
• Process subscription payments and manage account access
• Maintain account security and prevent unauthorized access

3.2 Service Improvement

• Identify and fix technical issues
• Develop new features based on user feedback

3.3 Communication and Support

• Send important service updates and notifications
• Respond to customer support inquiries
• Provide account and billing information
• Send marketing communications (with consent)

3.4 Legal and Security Compliance

• Enforce our Terms of Service
• Prevent fraud and abuse
• Comply with legal obligations
• Protect user safety and security

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

4.2 When We Share Information

We may share your information only in the following limited circumstances:

Recipient	Purpose	Data Shared
App Store Providers	Payment processing and subscription management	Purchase verification data
Authentication Providers	Account sign-in and security	Account identifiers and authentication tokens
Legal Authorities	Legal compliance and safety	Required by law or court order

4.3 International Data Transfers

4.3.1 Your data may be processed in countries other than your own.

4.3.2 We ensure adequate protection through contracts and security measures.

4.3.3 Transfers comply with applicable data protection laws.

5. Data Storage and Security

5.1 Storage Locations

• Cloud Storage: Secure servers used for account services
• Local Storage: App preferences stored on your device
• Backup Systems: Encrypted backups with access controls

5.2 Security Measures

• Encryption: Data encrypted in transit and at rest using industry standards
• Access Controls: Strict access controls and authentication
• Regular Audits: Security audits and vulnerability assessments
• Incident Response: 24/7 monitoring and incident response procedures

5.3 Data Retention

5.3.1 Account Data: Retained while account is active and for 3 years after deletion

5.3.2 Content Data: Retained based on your account settings and usage

5.3.3 Legal Holds: Data may be retained longer if required by law

6. Your Privacy Rights

You have the following rights regarding your personal data:

6.1 Access and Portability

• Access: Request a copy of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Receipt: Confirmation of what personal data we hold about you

6.2 Correction and Updates

• Rectification: Correct inaccurate or incomplete personal data
• Updates: Modify your account information and preferences
• Completion: Complete incomplete personal data

6.3 Deletion and Restriction

• Erasure: Delete your personal data ("right to be forgotten")
• Restriction: Limit how we process your personal data
• Objection: Object to processing based on legitimate interests

6.4 Additional Rights

• Withdraw Consent: Withdraw consent for processing at any time
• Automated Decisions: Not be subject to automated decision-making
• Complaints: Lodge complaints with supervisory authorities

6.5 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond within 30 days and may request verification of your identity.

7. Cookies and Tracking Technologies

7.1 Technologies We Use

• SharedPreferences: Local storage for app settings and preferences

7.2 Third-Party Cookies

7.2.1 We do not use third-party cookies or tracking pixels.

7.2.2 App Store integrations may use their own tracking technologies.

7.2.3 We do not use third-party analytics tools at this time.

8. Children's Privacy

8.1 No Age Restriction

8.1.1 Votaka is a general-purpose tool and does not impose an age restriction.

8.1.2 We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will take appropriate steps to remove it.

8.2 Parental Guidance

8.2.1 Parents or guardians are encouraged to supervise a child's use of our services.

9. Third-Party Services

9.1 Integrated Services

Our app integrates with:

• Google Play Services: For authentication and payments
• Apple App Store: For authentication and payments
• Firebase Authentication: For account sign-in
• Google Sign-In: For optional Google account login

9.2 Third-Party Privacy Policies

9.2.1 Each third-party service has its own privacy policy.

9.2.2 We encourage you to review these policies.

9.2.3 Our use of these services is governed by separate agreements.

10. Changes to This Privacy Policy

10.1 Notification Process

10.1.1 We will notify you of material changes via email and in-app notifications.

10.1.2 Changes will be effective 30 days after notification.

10.1.3 You will have the opportunity to review changes before they take effect.

10.2 Material Changes

10.2.1 Significant changes may require explicit consent.

10.2.2 You can opt out of non-essential changes by deleting your account.

10.3 Version History

10.3.1 Previous versions are available upon request.

10.3.2 The current version is always available in the app.

11. Data Breach Notification

11.1 In the event of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Provide clear information about the breach and its impact
• Offer guidance on protective measures

12. International Users

12.1 By using our services, you consent to such transfers and processing.

12.2 We comply with applicable international data protection laws.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Additional Information

14.1 Open Source Components

14.1.1 Our app may include open source software components.

14.1.2 These components have their own licenses and privacy practices.

14.2 Research and Development

14.2.1 We may conduct research to improve app performance and user experience.

14.2.2 Research uses anonymized and aggregated data only.

14.3 Business Transfers

14.3.1 In the event of a merger, acquisition, or sale of assets, your information may be transferred.

14.3.2 You will be notified of such transfers and any changes to this policy.